Help and FAQ

• Which countries do you ship to?
  • We ship to United States and Canada for $5.
• When and how will you deliver my goods?
  • We print the photos each business day after your payment. We dispatch them the same day.
  • Making magnets can take 3 business days.
  • We start making them as soon as we receive your payment.
• I haven't received my goods. How can I make a complaint?
  • Please contact us at or on +1 888-625-7282. We will resolve the problem as soon as possible.
• Can I combine different sizes of photos?
  • You can only combine sizes if you order full packs of each size.
• Can I pay in cash on delivery?
  • We are sorry, we only accept card payments.
• Which formats are suitable for photo upload?
  • The ideal format is good-quality JPG in rgb; you can crop and edit the photo easily during the order. You can use standard photos from your phone or camera; there is no need to edit them in advance.
  • We download Instagram photos in the best quality available (1080px).
• How can I cancel my order?
  • If you haven't paid yet, simply ignore our robot and don't make the payment. The order will be cancelled automatically.
• Can I use an invoice for a company order?
  • Yes. Simply select the "Company receipt" option in your order. You can also contact us at and we will try to meet your special request.
• How can I use a gift voucher?
  • Just enter the code in the shopping cart. You can use one code only for each order.
• Can I pay in cash on delivery?
  • Unfortunately not, this payment method is not available.