How to edit or cancel my order

If you created the job after logging into your profile, you can view the job in the Saved Projects section. It can also be shared.

If you were not logged in when you created the order, or do not have an account, then it cannot be viewed. Create an account and contact us, we will be happy to assign the order under your account.

Unfortunately, once the order has been paid for it automatically goes into production and we cannot modify it anymore. Do try and contact us immediately though, if you have ordered for example the photobook, it takes up to 7 days to produce, so there is a chance we will be able to help.

Unfortunately, the system does not allow us to combine multiple orders. You need to pay for each order separately.

Contact us and we will be happy to help you work out the best solution. It depends on the status of each order, the type of goods, etc...

If the order is already paid for, it depends very much on the photo product you ordered. For example, the photos automatically go to print (after payment is received), in which case we cannot cancel the order. If your product has not yet been sent to print, we can cancel your order and refund your money. Please contact us as soon as possible.

If the order is not paid for, it is not in production either. Contact us, we can cancel the order.