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My account

Registration

Should I sign up before making an order?

You can order without registering. Just fill in all of your contact information in the shopping cart and we will automatically set up an account for you and send your username to your email. Still, we recommend that you create an account straight away, so you can save your project and finish it later. Register now.

How can I register?

Register with your email address or login directly through your Facebook or Instagram account. Register now.

How do I delete my account?

Please contact us and we will be happy to assist.

Account information

I forgot/want to change my password, what should I do?

If you forgot your password and cannot login to your account click “Forgot your password?” underneath the login form and enter your email address. We will send you a link to reset it. If you signed up through Facebook or Instagram, you will not need a password.

You can change your password this way too.

Full answer

I created two Squared.one accounts with two email addresses, can I merge them?

To merge accounts registered with different email addresses, please contact us.

For two accounts registered under one email address we will merge these automatically and you will receive a new password to access your merged account. You can then change it.

I would like to change my contact email address or mailing address.

To change your email address, other registration data or your shipping address, simply access your profile and make the changes.

Full answer

GDPR

I would like to know what happens to the personal data I have provided you.

Protecting your privacy is very important to us. We use your data only to create your order and improve our services. You can find out all about the protection of personal data here: Privacy policy.

How long will you keep my photos and the orders I have created?

We handle personal data (including uploaded photos) according to our Privacy policy, specifically paragraph 3 - Processing time of personal data.