Is this your first order? Are you not sure whether you entered all the necessary information? Follow the “Before confirming an order” tips below ⚠️.
Make sure you upload photos that are big enough. If the resolution is small and the photos might come out blurry after printing, a yellow triangle with an exclamation mark will appear in the right-hand corner of the photo.
If you do not have a bigger resolution photo always choose the smallest available format of the given photoproduct (e.g. the smallest photobook). With a photobook you can also choose the layout with several smaller photos on one page. This way, the small resolution will not be so obvious when the photos are printed.
You can find more about recommended photo sizes here: What photo formats and sizes can I upload?
Computer or smartphone screens often distort images. If your screen brightness level is high photos might seem dark after printing. Ideally, lower your screen brightness when working with the editor. Edit your photos with special filters in your phone or computer prior to uploading them to the editor. You will find a few suggestions on which applications to use for editing your photos here: https://www.squared.one/magazine/16-best-photo-editors.
Often, our customers forget to adjust the cropping of their photo and they receive photos with e.g. a headless figure. Preview your project (e.g. a photobook) before finishing the order and double check page by page whether all your photos are cropped right. If not, go back one step and edit the photo - by clicking the pencil icon in the bottom right corner of the photo you will go back to the photo editor where you can adjust the cropping by shifting the crop frame.
Before confirming your order, preview your project by clicking “Preview” and double check for empty pages. You can easily add photos by going back one step in the editor and clicking “Add a photo” on the empty page.
Before confirming your order, preview your project and check for mistakes in spelling and emoticons (e.g. thumbs down instead of up 👍👎😜).
Whether you skipped the previous tips or are still unsure whether your project is not missing something, preview it once more and double check page by page.
Last but not least do not forget an important formality - so that your photos are delivered to YOU and not say to your neighbor, please double check whether you entered your name, address and contact information correctly for the delivery (whether it be yours or of the person you are sending a gift to).