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There is a problem with my payment.

Your order will be finished once the payment has been processed. If, for any reason, you cannot finish the payment, please have a look below at a few common issues. If these do not help either, just contact us and we will be happy to help you.

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Is my payment safe?

Yes, it is. We use Braintree to securely handle your credit card information.

Can I pay on delivery?

Unfortunately, we do not allow payment on delivery. Due to nature of our product, we require payment in advance. You can choose online payment by card, Apple Pay or by PayPal.

Can I receive a company invoice for my order?

Yes. Simply fill in your company details in the “billing address” section and you will receive an invoice from us after placing the order.

How can I redeem a gift card?

In the cart, you will be able to insert a code that you can find on your gift card.

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Do insert invoice to packages.

No, we only send the invoice via email in the form of a .pdf right after your payment is confirmed. We do not physically package the invoice.