Your order will be finished once the payment has been processed. If, for any reason, you cannot finish the payment, please have a look below at a few common issues. If these do not help either, just contact us and we will be happy to help you.
Yes, it is. We use Braintree to securely handle your credit card information.
Unfortunately, we do not allow payment on delivery. As this is a custom production, we require payment in advance. You can choose online payment by card, Apple pay or by PayPal, your order will be finished once the payment has been processed.
Yes. Simply fill in your company details in the “billing address” section and you will receive an invoice from us after placing the order.
Always write the combination of letters and numbers at the end of your order, which is indicated on your gift voucher. You can insert the voucher in the Shopping Cart section or in the last step in the Order Summary.
You will receive an invoice by email in the form of a .pdf right after your payment is confirmed. We do not physically package the invoice.